This site is owned and operated by Sticky Singapore. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or +65 97921188.

ACKNOWLEDGEMENT AND ACCEPTANCE OF YOUR ORDER

Once we received your order and full payment, we will process your order within one to two working days, this will be dependent on stock availability. If we are unable to fulfil your order following this acknowledgement, we will contact you by email or telephone advising you of this within two working days. If you require any information concerning your order please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your detailed order. PLEASE NOTE that your order will be delayed if :- 1) An item you have ordered is out of stock, 2) If we have identified a product/pricing error, 3) If we are unable to obtain authorisation for your payment or for any reason given to you at a time. Please note that we reserve the right to reject any offer to purchase by you at any time following which, we will issue a full refund for any rejected order(s) within three working days from receiving your order and full payment.

Unless we have notified you that we do not accept your order within two working days or you have cancelled your order in accordance with the ‘cancellation right’ section below, our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the goods ordered by you. To cancel your order after it has been dispatched to you, you will need to follow the REFUND POLICY below.

OWNERSHIP OF INFORMATION

Sticky Singapore creates the majority of pictures and descriptions for the website. This information is the copyright of Sticky Singapore and may not be used by any other party without express permission of Sticky Singapore. Sticky Singapore’s website is provided for use only for viewing by an end user. Taking of any content or prices by automated processes, such as spidering, will be deemed as a breach of copyright and is expressly forbidden except where specifically agreed with Sticky Singapore or where Sticky Singapore had expressly requested the process.

ACCURACY OF INFORMATION

We put a lot of time and effort into describing and taking pictures of some of the lollies that we do. However, pictures on the website are to be used only as a guide to choose your own colour scheme (with regards to customized candy selection). Please understand our products are entirely hand-made and we try our best to get as close a match to your intended design.

INSPECTION

You should inspect the candies upon receipt and check that everything specified on the delivery note is included. You will be deemed to have accepted the order unless you notify us upon receipt that there is a problem or you cancel the order in accordance with your cancellation right and/or you return the goods in accordance with our REFUND POLICY. If you fail to take such action, we are not obligated to accept any rejection by you of the candies at a later date. Your statutory rights are not affected.

PAYMENT

Payment can be made by any of the following methods: Paypal and etc etc. Please note that all credit/debit cardholders are subject to validation checks and authorisation by the issuer of the card. The cardholders address must match the information held by the issuing authority. If the issuer of your payment card refuses to pay or does not for any reason authorise payment to Sticky Singapore, we will not be liable for any delay or non-delivery of merchandise. Please note that we retain the legal ownership of all candies until full payment has been made by you and received by us. Legal ownership of the merchandise will immediately transfer back to us if we refund any payment for the candies to you.

CANCELLATION RIGHT

Under the distance selling regulations you have the legal right to cancel your order within seven working days from the date of receipt of the goods if you send us a notice of cancellation in writing and return the goods to us in their ORIGINAL and unopened condition. For further details of how to return merchandise please see our REFUND POLICY. Where goods are delivered to a third party you may exercise your right to cancel if you are able to return the merchandise to us. You can submit your cancellation notice by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or writing to:

Sticky Singapore

6 Eu Tong Sen Street, The Central

Singapore 059817

Your statutory rights are not affected.

REFUND POLICY

We hope that you are happy with our candies. However, if for any reason you are not entirely satisfied, you may return any items in its ORIGINAL condition for a refund within 7 days after you received the product(s) that you intend to return back to us. Please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it with details (product name, reason, your name and address), within 7 days after you received the product(s) that you intend to return back to us.

On receipt of the returned goods we will give you a refund of the amount paid for the goods within five working days. We will not refund the original delivery charge unless the goods are faulty or have been incorrectly supplied. Refunds will be made against the original form of tender. Please note that the return costs will not be reimbursed. Postage or other return costs will be the customer's responsibility and be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods.

Return the candies to the following address:

Sticky Singapore

6 Eu Tong Sen Street, The Central

Singapore 059817

Sticky Singapore cannot be held responsible for returned goods that do not reach us.